Helping consumers manage
their financial challenges

About FCAQ

The Financial Counsellors' Association of Queensland is the peak professional body representing over 100 members comprising of financial counsellors and financial capability workers throughout inner city, suburban and regional Queensland.

The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial counselling/paralegal service to low income and disadvantaged consumers.  The Financial Counsellor's role is to provide consumers with access to effective, accountable and non-judgmental services to assist clients with relieving their financial difficulties.


To build on the working relationships between essential service providers and Financial Counsellors.

To develop sustainable strategies to assist with overcoming financial hardship for consumers.

To enhance the knowledge of Financial Counsellors through access to resources and training.

To adovocate on behalf of consumers facing financial and consumer issues.

To lobby for the provision of adequate and autonomously funded financial counselling services.